Risk-free CRM & Salesforce Solutions: Rise with Beryl8

For the past 10 years, we have successfully launched well-over 200 successful Salesforce implementations, maintaining an exceptional 9.8 out of 10 customer satisfaction rating. This is something that we take immense pride in, as we work with a number of reputable and distinguished clients, such as Thai Airways, Anantara, and KasikornBank, to name a few.

For many companies, the task of migrating operations to a digital landscape can seem overwhelming. That’s where Beryl8 comes in.  We collaborate with you at every phase in your digital transformation journey, effortlessly connecting you with our expertise to help you realize your business objectives. Our services include cloud & CRM strategy, Salesforce implementation, custom & mobile app development, integration, support, Salesforce training, and change management. That means, from start to finish, we will guide you throughout the entire changeover process, and assist your employees with embracing a new and more effective way of doing business.

Understanding the customer success platform

Our biggest USP is the way in which we can connect our clients, with their customers, which can be broken down into 6 core areas.

Sales:

• Account Management
• Opportunity Management
• Lead Management
• Sales Process
• Order Taking
• Quotation
• Approval
• Mobile sales
• Enhanced Reports & Dashboards

Service:

• Case Management
• SLA
• Omni-channel Service
• Knowledge Based
• Digital Engagement
• Intelligent Self-service Communities

Apps:

• Trusted cloud platform gives you the ability to add the layers of security and compliance controls your industry or customers demand
• Personalised apps that connect to Salesforce

Marketing:

• Personalized Communications
• Cross-channels Journeys
• Exceptional Social Experience

Analytics:

• CRM Connected Analytics
• Complete View of Data
• Predictions and Recommended Actions

Community:

• Customer Community
• Partner Community
• Online Collaboration

These 6 key areas help to transform your business model into the most effective version of itself, enriching the client / customer experience and ultimately bolstering your conversion rates.

Looking for a CRM consultant that offers 99.9% security?

As far as CRM systems go, Beryl8 offers one of the most secure platforms available, with a 99.9% proven reliability rate. This includes a transparent, real-time status update. In addition to that, the system improves and updates itself with every new client interaction, so it’s continuously growing smarter, more secure and ultimately reliable.

Sell smarter, faster and from anywhere

Would you like to take your business to the next level? Are you tired of competing with your competitors and would rather dominate your local market? Then our cloud computing solutions are the way to go. We can provide you with a Salesforce CRM and digital solutions that is designed to help you sell smarter, faster and from anywhere you like. Let’s look at some proven statistics that we have collated over the previous projects we have assisted with:

• +37% win rate
• +43% lead conversion
• +44% sales productivity
• +48% accuracy
• +37% sales

That’s almost a 50% improvement across the board. But what about when it comes to customer satisfaction from our clients’ perspective?

• +45% customer retention
• +45% decrease in support costs
• +47% agent productivity
• +48% faster case resolution
• +45% customer satisfaction

Who could say no to a 45% increase in customer satisfaction? Isn’t that what every business owner desires, to have happy customers? That makes life easier for everyone involved, as you can focus more on drumming up new business, and less appeasing dissatisfied customers. Then, your satisfied customers will spread the good word and refer more business, while your team enjoy a 37% rise in sales in addition. All in all, by trusting Beryl8 as your Salesforce solutions provider, you really can’t go wrong!